Terms & Conditions
Terms & Conditions
Definitions
Tee-Print UK: Trevithick House, Stafford Park 4, Telford TF3 3BA
Introduction
Before you place an order you should read these Terms and Conditions in full.
If you do not agree to any of these Terms and Conditions then we will not
accept your order.
Visitors under the age of 16 should not register
with this website or submit any information to us.
Images
We have taken great care in presenting the products on our website as
accurately as possible. However, the images you see will depend on your
monitor’s display and colour capabilities. We are therefore unable to guarantee
that the product images you see are an accurate representation of the actual
merchandise.
Acceptance of your Order
Shortly after you have placed an order with us by pressing the ‘Pay button’ an
email will be sent to you acknowledging the details of your order. This email
is not an order confirmation or order acceptance from Tee-Print.
Order acceptance and the completion of the contract
between you and Tee-Print will take place when your order is dispatched, unless
you have cancelled the order in accordance with the Order Cancellation
instructions set out below.
We will take pre-payment for your goods on
submission of your order as our products are bespoke.
Non-acceptance of an order may be a result of one
of the following:
- The product you ordered being out of
stock – see Product Availability
- Our inability to obtain authorisation for
your payment.
- The identification of a pricing or
product description error
- Your design being too complex to print.
- Breach or attempted breach of any Terms
and Conditions for any special offer as well as these General Terms and
Conditions
- Orders that we have reason to believe may
include copyrighted or trademarked images symbols logos or marks, indecent
or pornographic images, or prints symbols or text that in our opinion
others may find offensive.
- Failure to meet the eligibility to order
criteria set out in these Terms and Conditions
- We suspect that the garments are for re-sale.
- Your order having a high fraud score.
Internet orders will be confirmed by email. Should
you not receive confirmation within 2 business days, please contact our support
team at sales@Tee-Print.com.
Customer support
Our support team will be delighted to help you place an order, advise you on
the range of merchandise we offer on our website and help you with queries
about payment. Our support team are available from 9:00am to 4:00pm (GMT)
Monday to Friday. Opening times may vary without notice.
Please email them at sales@Tee-Print.uk
Design & Artwork
We are a highly automated execution-only printer. This means that we will print
your files as submitted without checking onto the shirts you have chosen. You
are responsible for ensuring images are of sufficiently high resolution to
obtain the results you are expecting, and that the garments and colours of
garments chosen will meet your needs.
There is further guidance in the FAQ to help you
obtain high-quality results.
You warrant that your own the copyright or have the
correct commercial print licences in place for all images and or artwork
uploaded or otherwise submitted through any sales channel.
You agree to indemnify and hold harmless us and our
agents and officers, directors, employees and permitted successors and assigns,
immediately on demand, against all claims, liability, damages, costs and
expenses including legal fees, arising as a result of us printing or processing
in any way any order or saved design which contains any images or artwork that
you do not have the commercial rights, permissions or licences to print.
Order Cancellation
We start work on your order immediately, so no cancellation is allowed.
Payment Methods
We accept payment by Visa (Credit and Debit), MasterCard, American Express,
Maestro, Switch, Electron and Solo.
We accept card payments in GBP
Please note that Tee-Print does not accept cash or
cheques as payment online.
Pricing Policy
Price are shown on our website in GBP and are inclusive of VAT, where
applicable.
Prices may change and offers may be withdrawn at
any time.
Product Availability / Information
We feature products on our website that have been carefully selected for Online
Shopping. Once an item is sold out it will be taken off the website at the
earliest opportunity and may not be available again.
Prices of products may change from time to time. If
items that you order are out of stock, subject to a delay or the price is
higher than that shown on your order, we will try to contact you at the email
address you provided when placing your order.
If we cannot contact you or receive no response to
our email, we will continue to process the remaining items on your order. All
items are subject to availability.
If, due to unforeseen circumstances, it is
necessary to substitute an item, the item will be of equal or greater value
than that which it replaces.
Delivery Information
Standard delivery costs £3.95.
UK Delivery:
Please allow 5 days for delivery of products you have purchased on the Tee-Print.uk
website. Time shall not be of the essence in relation to this contract.
Acceptance of delivery:
We will require you to take delivery of the goods ordered when tendered to you.
If you fail to make alternative arrangements with the courier engaged to
deliver the goods to you within 14 days after the first attempt to deliver
goods to you has occurred, then we may, at our complete discretion, store and
insure the goods ordered at your cost until delivery can take place or the
goods can be returned at your cost to our custody.
In either event, we reserve the right, at our
complete discretion, to set off any of these costs or any consequential costs
reasonably incurred by ourselves as a first charge against any monies we have
received from you in respect of the order. Such recovery of costs would be
without prejudice to our rights otherwise under these Terms and Conditions.
Your Risk
Upon the delivery of the goods ordered or at such time as the goods are first
tendered for delivery on our behalf to you, the risk of damage to or loss of
the goods ordered shall pass to you.
However, at all times the legal and equitable title in the goods ordered shall
not pass to you and shall only do so, if and when, we have received the
clearance of your full payment for the goods and any interest due under these
Terms and Conditions.
We are obliged to reserve all our legal rights in
the goods ordered until title in the same passes to you under these Terms and
Conditions.
Bankrupty etc
For the avoidance of any doubt, in the event of your becoming bankrupt or
committing any act of bankruptcy or becoming insolvent or making any voluntary
arrangement we reserve to ourselves the right to cancel the contract for the
goods ordered and any contract for the delivery to you of further goods and,
where the goods ordered have already been delivered, to be immediately entitled
to payment for the goods in question irrespective of any prior agreement to the
contrary between us.
Returns Policy
Customised, perishable or bespoke items cannot be returned unless faulty or
your instructions have not been followed. Refunds will be made against the
original form of tender. All underwear is non-returnable if worn.
For sales to businesses, goods may only be returned
if faulty or incorrectly supplied.
Returns Instructions
Contact us for a returns form.
·
Complete the Returns Form
indicating whether you would like a refund or exchange.
·
Package the merchandise to
prevent damage, enclosing the Returns Form.
·
Send the merchandise using
registered post or other secure method of delivery, retaining the receipt until
you have received credit for your return.
·
Proof of posting is not proof of
delivery.
Please note that the return costs are not pre-paid.
Postage or other return costs will be the customer’s responsibility and will be
reimbursed by us only in the case of damaged, faulty or incorrectly supplied
goods.
In cases were we do refund return postage, we will
only refund the cost of standard Royal Mail registered post. If you choose to
use any enhanced return option, such as Special Delivery, this will be at your
expense. Returns are sent at your risk.
Security
The order you place and the payment you make are sent via a system which uses
128bit encryption to prevent the details being read by any third party.
Encrypted pages are indicated by a “padlock” symbol in most web browsers.
We reserve the right in ensuring the utmost
security of the process we use to record the contents of any telephone
communication with us and to request at random and at our complete discretion
proof of any of the details provided to us in any transaction and we may decide
to limit the value of any order we are prepared to supply until such proof has
been provided to us.
It is our policy to pass on any evidence of fraud to the relevant authorities.
Privacy
Our priority for you as our customer is to maintain the privacy of the
information you have supplied us with at all times and our company is
registered under the Data Protection Act in regard to such information.
Subject to the necessary collation and assimilation
of data by ourselves and by those who advise us to help us improve the service
we provide, we only pass on information about yourself to others approved by
ourselves and, at any time, you may notify us of your wish to limit the use of
such information in this respect.
We will make use of “cookies” to collect
information automatically. However, their use will not damage your system.
Your sending of any information to us will
constitute your acceptance of our use of that information as set out in these
Terms and Conditions. We may make changes to these Terms and Conditions from
time to time and your continued use of our services will again signify your
acceptance of such changes.
In the event that any of the information you have
provided to us about yourself changes, you may amend the same on our web site
or tell the amendments to us by emailing sales@Tee-Print.com
The Website
We may change the Tee-Print.uk website and correct or update information
(including product information) on it at any time without notice. Except in
relation to the description of products and services available for order from
our website, we do not guarantee and are not responsible for the accuracy of
any information provided on the website.
We do not represent or warrant that the material
contained in the website, any of the functions of the website and the server
will operate without interruption or delay or will be error-free, free from
defects, viruses or bugs or compatible with any other software or material.
Accessing the website is entirely at your own risk.
You must not transmit through or to our website any defamatory, threatening,
obscene, distressing, harmful or pornographic material or material which may
infringe upon the rights of others (including intellectual property rights,
rights of confidentiality or rights of privacy) or which does not comply with
all relevant laws.
Photographs are © Copyright of Tee-Print UK None of
the photos on this site may be used without the express permission of the
photographer. All of the images used on this site are subject to copyright law,
and may not be reproduced in whole or in part by anyone without prior written
consent.
Liability and Indemnity
We do not exclude or limit our liability or the liability of any other person
for death or personal injury resulting from our or their negligence or for
fraudulent misrepresentation. Except as set out above and in relation to our
contractual obligations to supply goods and/or services following acceptance of
orders placed on our website, neither we nor any of our agents, affiliates,
directors, employees or other representatives will be liable in contract, tort,
negligence or otherwise for any loss or damage whatsoever in any way connected
with your use of the website.
We shall not be liable for any indirect, or
consequential loss of whatever nature, including damage to software or
hardware, loss of data, damage for loss of business, loss of profits, or any
other indirect or consequential loss arising out of or in connection with your
use of the website (including without limitation, any such loss arising out of
or in connection with any order placed on the website, whether or not accepted
by us).
You agree to indemnify us and our agents and
officers, directors and employees, immediately on demand, against all claims,
liability, damages, costs and expenses, including legal fees, arising out of
any breach of these Terms and Conditions by you. We may terminate your use of
the website immediately if we consider that you have breached these Terms and
Conditions.
Jurisdiction
The website is controlled and operated in the UK. These Terms and Conditions
and all matters connected with any order you place in our website are governed
by English law and you agree to submit to the exclusive jurisdiction of the
English courts in relation to all matters connected with or arising out of the
website or any order you place on the website.
General
We may change these Terms and Conditions at any time. If any of these terms and
conditions are invalid or unenforceable, the remainder of these terms and
conditions shall continue to have full force and effect.