Delivery & Returns

DELIVERY AND RETURNS

Delivery Information

Standard delivery costs £3.95.

UK Delivery:
Please allow 5 days for delivery of products you have purchased on the Tee-Print.uk website. Time shall not be of the essence in relation to this contract.

Acceptance of delivery:
We will require you to take delivery of the goods ordered when tendered to you. If you fail to make alternative arrangements with the courier engaged to deliver the goods to you within 14 days after the first attempt to deliver goods to you has occurred, then we may, at our complete discretion, store and insure the goods ordered at your cost until delivery can take place or the goods can be returned at your cost to our custody.

In either event, we reserve the right, at our complete discretion, to set off any of these costs or any consequential costs reasonably incurred by ourselves as a first charge against any monies we have received from you in respect of the order. Such recovery of costs would be without prejudice to our rights otherwise under these Terms and Conditions.

Your Risk
Upon the delivery of the goods ordered or at such time as the goods are first tendered for delivery on our behalf to you, the risk of damage to or loss of the goods ordered shall pass to you.

However, at all times the legal and equitable title in the goods ordered shall not pass to you and shall only do so, if and when, we have received the clearance of your full payment for the goods and any interest due under these Terms and Conditions.

We are obliged to reserve all our legal rights in the goods ordered until title in the same passes to you under these Terms and Conditions.

Returns Policy

Customised, perishable or bespoke items cannot be returned unless faulty or your instructions have not been followed. Refunds will be made against the original form of tender. All underwear is non-returnable if worn.

For sales to businesses, goods may only be returned if faulty or incorrectly supplied.

Returns Instructions
Contact us for a returns form.

·         Complete the Returns Form indicating whether you would like a refund or exchange.

·         Package the merchandise to prevent damage, enclosing the Returns Form.

·         Send the merchandise using registered post or other secure method of delivery, retaining the receipt until you have received credit for your return.

·         Proof of posting is not proof of delivery.

Please note that the return costs are not pre-paid. Postage or other return costs will be the customer’s responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.

In cases were we do refund return postage, we will only refund the cost of standard Royal Mail registered post. If you choose to use any enhanced return option, such as Special Delivery, this will be at your expense. Returns are sent at your risk.